Pre-Order Policy

Thank you for choosing Herana Luxury Hair! Pre-orders allow you to secure your crown before it even hits our shelves. Please read the policy below before placing a pre-order.

⸻

A pre-order means you are reserving a product that is not yet in stock, but will be shipped to you as soon as it becomes available. This ensures you don’t miss out on popular styles or limited-edition drops.

⸻

Pre-ordered wigs are custom-made and require time to ensure the highest quality.

We’ll keep you updated every step of the way via email.

⸻

Full payment is required at the time of placing your pre-order. This secures your slot and allows us to begin production.

⸻

Because your wig is custom-prepared, pre-orders cannot be canceled, modified, or refunded once placed. Please double-check your selection before confirming.

⸻

You’ll receive:

⸻

We’re here to assist!

For questions about your pre-order, contact us at heranaluxuryhair@gmail.com

Include your order number for faster service.